Our Shipping And Delivery Policy
When will the product I order be shipped, and how long does it take to receive it?
Freesbee Turkey 's solution partner in cargo shipments is YURTİÇİ KARGO .
Your orders from our site will be delivered to you in the fastest and safest way with YURTİÇİ KARGO Assurance.
Freesee aims to deliver the products you buy from Turkey to you as soon as possible. For this reason, most of the products we sell on the site We keep it in the warehouses of Freesbee Turkey . Thus, unlike many other on-line sales sites, we do not need extra 3-4 days for most of our products to be supplied before delivering the product to the cargo company. (In order to bring you more product types, a small part of our products are stocked in our stores. The delivery time for these products varies between 3 and 7 working days. The stock of the products that do not have the phrase "Fast Delivery" in the product detail are obtained from the stores. These products are in your shopping cart.) In case of availability, your order will be shipped only after the products are supplied from the store.)
In this context, your approved orders are delivered to our cargo company within 2 working days. During the campaign periods and for some products whose stock is available from our stores, there may be a delay of several days in the delivery time of the orders.*
For your orders, please contact firstname.lastname@example.org or 0212 244 44 37. Please contact our customer service representative on the Freesbee Turkey Customer Line.
Our customer service telephone service is between 09:00 and 18:00 Monday-Friday and does not provide service on SATURDAY and SUNDAY. If you cannot reach us by phone, you can reach us from our e-mail address.
Our e-mail address:
In addition, when your order is shipped, a cargo delivery e-mail will be sent to you automatically by our systems. With this e-mail, you can find out when your order has been delivered to cargo, and you can easily see the status of your order by entering My Account>My Orders page.
It is very important for us to deliver your orders to you as soon as possible. This period may vary between 2 business days (major city centers) and 10 business days following the confirmation of your order, depending on the condition of the point you want to receive.
We kindly ask you to consider the shipping delivery times for your orders that have a time limit for delivery.